FAQS

How can I book a tree or decor install?

Head to the SERVICES tab on our website, select the appropriate decor installation and then complete the brief survey to receive more information about booking. If you are looking to make a general inquiry, please head to our contact page or send us an email.

Do you offer take down service?

Takedown service is available on a case by case basis. Please email us with date requested and full details of the job. Someone will get back to you if the service is available at that time!Β 

Do you travel?

Yes! Travel fees apply to any jobs outside of the NY, PA, or NJ area. Please head to the SERVICES tab on our website, select the appropriate decor installation and then complete the brief survey including full travel scope.Β 

Do you have a minimum?

Sami Riccioli decor services begin at $3000. The minimum spend must be met in order to secure a design booking.Β 

How long does the install take?

A full Christmas tree install takes approximately 3 hours. Depending on scope of the overall job and size of the tree, we can better quote installation time after reviewing your inquiry.Β 

How far in advance do you have to book?

We book year round for Christmas installs between October 15th and December 15th of the year! Due to the seasonality of our business, services during prime months book up quickly. It's never too early to start planning!Β 

Do you provide the tree or do I supply it?

Sami can use an existing tree but prefers to make a recommendation for the best quality tree to support your install! Most clients opt to have Sami provide the tree that best suits her design for an added fee.Β 

Can you use my ornament and decor collection?

Sami prefers to supply everything from the tree to the ornaments and other decor elements, in order to uphold her design standard and achieve the maximum desired effect. If you have special items that you would like incorporated into her design, please indicate that when you fill out the service form, and we will see if the tree is fit to accommodate Sami's vision.

Do you provide other holiday decor services such as staircase, mantle, or porch decor?

Yes! We love projects that allow us to step outside Christmas or trees! Head to the SERVICES tab on our website, select the appropriate decor installation and then complete the brief survey to receive more information about booking. If you are looking to make a general inquiry, please head to our contact page or send us an email.Β 

I need to make a booking with short notice, can you help me?

We would love to accommodate you. Please fill out the form on our SERVICES tab and send us an email with URGENT as the subject line. If our schedule permits, we will happily take on the job. Rush fees may apply to both the services and products needed to complete the job in an expedited timeline.Β 

Does Sami accept paid collaborations or sponsorships with brands?

Sami has proudly built an organic following on her Instagram page, @sami_riccioli, and actively accepts requests for paid collaborations or sponsorships. Please email ricciolidesigns@gmail.com with the job scope.Β 

What forms of payment do you accept?

We offer payment via credit card with a 5% credit card processing fee. We also accept wire, zelle or check as forms of payment.